Wijaya E, Gustopo SetiadjitD, Budiharti N. Penilaian Terhadap Layanan Jasa Transportasi Online di Indonesia Melalui Gap Service Quality dan Dampak pada Kepuasan Konsumen. JTMI [Internet]. 2021Mar.17 [cited 2024Apr.26];7(1):19-4. Available from: https://ejournal.itn.ac.id/index.php/jtmi/article/view/3404